8c777 Privacy Policy
Your personal information is of the highest importance to us. This policy clearly describes how 8c777 collects, stores, and protects your information.
Introduction and Scope
About This Policy
8c777 ("we", "us", or "the platform") provides a safe and reliable online gaming and betting service for players in Bangladesh. This privacy policy ("policy") applies to our website, mobile application, and all related services.
This policy describes what types of personal information we collect, how we use that information, who we share it with, and what steps we take to keep your information secure. By using 8c777's services, you consent to the terms of this privacy policy.
We may update this policy from time to time. If changes are made, we will notify you via a notice on the platform. The latest effective date will be shown at the top of the page.
This policy applies only to the 8c777 platform. For the privacy policies of third-party websites or services, please refer to their own policies.
Data Collection
Information We Collect
When you register with 8c777 or use our services, we may collect the following information:
- Identity information: full name, date of birth, national ID number
- Contact information: email address, mobile number
- Financial information: bKash, Nagad, or Rocket number, bank account details
- Account information: username, password (stored in encrypted form)
- Transaction history: records of deposits, withdrawals, bets, and winnings
Automatically Collected Information
Some information is collected automatically while you use our services:
- Device information: device type, operating system, browser name and version
- Network information: IP address, internet service provider
- Usage patterns: session duration, pages visited, click patterns
- Information collected through cookies and similar technologies
- Gameplay data: play history, preferred game categories
Purpose of Data Collection
8c777 collects your information only for the following legitimate purposes:
- To create and manage your account and to provide services
- To complete the identity verification (KYC) process
- To manage financial transactions, including processing deposits and withdrawals
- To prevent fraud, counter money laundering, and ensure responsible gaming
- For customer support and resolution of complaints
- To improve the platform and provide a personalised experience
- To meet applicable legal and regulatory obligations
Use and Sharing of Information
Sharing Information with Third Parties
8c777 never sells or rents your personal information. However, in certain circumstances, limited information may be shared with trusted third parties:
- Payment providers: Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket.
- Game software providers: Gameplay-related information (such as session data) may be shared with our partner game developers.
- Legal authorities: Information may be provided to the relevant authorities on the basis of a court order, government directive, or applicable legal requirement.
- Security services: With partners engaged for fraud detection and cybersecurity services.
Whenever we share information with third parties, we ensure that they follow the same standard of data protection policy.
Marketing Communications
If you give your consent at the time of registration or afterwards, we may send you promotional offers, bonus notifications, and platform updates by email or push notification.
You may unsubscribe from these communications at any time. Even after unsubscribing, transaction-related and important account notifications will continue to be sent.
Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet applicable legal obligations.
Even after an account is closed, financial transaction records and identity-related information may be retained for a specified period in accordance with legal requirements.
Data Security Measures
Security Technologies and Practices
8c777 uses industry-standard security technologies and practices to keep your information safe. Our security framework consists of the following components:
SSL Encryption
256-bit SSL encryption is used for all data transfers, keeping the exchange of information fully secure.
Firewall Protection
Advanced firewall systems and intrusion detection technology monitor our servers around the clock.
Two-Factor Authentication
A two-factor authentication (2FA) option is provided for account access, giving an additional layer of protection.
Auditing and Monitoring
Any threat is addressed immediately through round-the-clock system monitoring and regular security audits.
Steps in the Event of a Security Breach
Despite our best efforts, if a security breach occurs that may affect your information, we will:
- Notify the affected users as quickly as possible
- Identify the cause of the breach and take immediate remedial action
- Inform the relevant authorities in accordance with legal requirements
- Strengthen our security measures to prevent recurrence
If you notice any unusual activity on your account, notify our 24/7 support team immediately.
Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small text files that are stored on your device when you visit our website. 8c777 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and keep core services functioning
- Functionality cookies: To remember your preferences and settings
- Analytics cookies: To analyse user behaviour for the purpose of improving service quality
- Security cookies: For fraud detection and account protection
Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may mean that some important features of our service do not work correctly.
Most modern browsers give you the option to accept or reject cookies, delete specific cookies, and show a warning when new cookies are being set.
We do not use tracking cookies from third-party advertisers.
Your Rights and Controls
Your Rights Regarding Personal Information
As a user of 8c777, you have the following rights over your own information:
Right of Access
You may request to know what information we hold about you.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your information be deleted (subject to legal obligations).
Right to Portability
You may request to receive your information in a readable format.
Right to Object
You may object to the processing of your information for specific purposes.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily suspended.
To exercise any of the above rights, please contact our support team. We are committed to responding to your request within the legal timeframe.
Minor Protection and Responsible Gaming
Protection of Minors
8c777 strictly prohibits any person under the age of 21 from opening an account or using its services. We follow an age verification process at the time of registration.
We do not intentionally collect any information from minors. If we become aware that a minor is using our services, that account will be closed immediately and the related information will be deleted.
Responsible Gaming and Use of Data
8c777 analyses your gameplay data to ensure responsible gaming. Through this analysis, we:
- Identify unusual or concerning patterns of play
- Direct users to support resources when needed
- Provide the option to self-exclude or set limits
To learn more about responsible gaming, visit our Responsible Gaming page.
International Transfers and Policy Changes
International Transfer of Data
Our servers and data processing facilities may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:
- An adequate standard of data protection is maintained in the destination country
- Appropriate contractual safeguards are in place for the transfer of data
- Third-party partners comply with our privacy standards
Policy Changes and Notification
This privacy policy may be updated from time to time. If any significant changes are made, we will inform you in the following ways:
- By displaying a notice on the platform
- By sending an update to your registered email
- By changing the "Last Updated" date on this page
If you continue to use the service after any changes, you will be considered to have consented to the revised policy.
Contact Us
Privacy Questions & Complaints
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. We aim to respond to your message within 72 hours.
Our privacy team handles any requests related to your information properly and is committed to responding within the required legal timeframes.
Contact Us for Privacy Support
Our team is always ready to answer any questions related to the protection of your information